Victims of Crime

The State Department is committed to assisting U.S. citizens who become victims of crime while abroad.  We help in two ways:

  • Overseas: consular officers, agents, and staff work with crime victims and help them with the local police and medical systems.
  • In the United States: our office of Overseas Citizens Services will stay in touch with family members in the United States, and help provide U.S.-based resources for the victim when possible.

If you are the victim of a crime overseas:

  • Contact the nearest U.S. Embassy or Consulate:
    • Consular officers are available for emergency assistance 24 hours/day, 7 days/week.
    • Contact information for U.S. Embassies and Consulates overseas can be found here or by going to our individual Country Specific Information pages.
    • To contact the Department of State in the U.S. call 1-888-407-4747 (from the U.S. or Canada) or (202) 501-4444 (from overseas).
    • Contact the local police to report the incident and get immediate help.  Request a copy of the police report.

Consular Assistance to U.S. Crime Victims:

When a U.S. citizen is the victim of a crime overseas, he or she may suffer from physical, emotional or financial injuries.  It can be more difficult because the victim may be in unfamiliar surroundings, and may not know the local language or customs.  Consular officers, consular agents, and local employees at overseas posts know local government agencies and resources in the country where they work.

Local resources for victim of crime – Chiang Mai (PDF 219KB)

We can help:

  • Replace a stolen passport
  • Contact family, friends, or employers
  • Provide a list of hospitals
  • Address emergency needs that arise as a result of the crime
  • Explain the local criminal justice process
  • Obtain information about your case
  • Connect you to local and U.S.-based resources to assist victims of crime
  • Obtain information about any local and U.S. victim compensation programs available
  • Provide a list of local lawyers who speak English

We cannot:

  • Investigate crimes
  • Provide legal advice or represent you in court
  • Serve as official interpreters or translators
  • Pay legal, medical, or other fees for you

Resources and Information for Crime Victims upon Return to the United States:

Some U.S. cities and communities offer programs to help residents who are victims of overseas crime, including:

  • Rape crisis counseling programs
  • Shelter and counseling programs for battered women
  • Support groups and bereavement counseling for family members and friends of murder victims
  • Diagnostic and treatment programs for child abuse victims
  • Assistance for victims of drunk driving crashes

All U.S. states provide victim compensation programs, however only some states offer benefits to residents who are victims of violent crime overseas.  Most compensation programs require the victim to file a report at the time of the incident, and to provide a copy with the application.  Programs include financial assistance to pay for:

  • Medical costs, including counseling
  • Funeral or burial expenses
  • Lost income or loss of support
  • Expenses related to the repatriation of remains

Information about each state’s compensation program and how to apply for benefits is available from the National Association of Crime Victim Compensation Boards.

Contact Information for Victim Assistance Programs:

DISCLAIMER:  The U.S. Department of State assumes no responsibility for the professional ability or integrity of the organizations whose names appear below.  This referral does not constitute an endorsement or recommendation of the U.S. Department of State.

Sexual Assault: 

  • RAINN (Rape, Abuse and Incest National Network) – Toll-free 24/7 hotline for sexual assault counseling and referrals: 1-800-656-HOPE (4673).  RAINN also offers a hotline that provides live, secure, anonymous crisis support for victims of sexual violence, their friends, and familiies over RAINN’s website.  The Online Hotline is free of charge and is available 24 hours per day, 7 days per week!
  • U.S. Department of Justice Office on Violence Against Women – Information about local sexual assault victim assistance coalitions.
  • International Directory of Domestic Violence Agencies – Global list of abuse hotlines, shelters, refuges, crisis centers and women’s organizations, plus domestic violence information in over 90 languages.
    •  NOTE: The agencies and organizations listed on this international directory have not been vetted by the U.S. Department of State or other federal agency.

Domestic Violence:

Families and Friends of Murder Victims:

Victims and Families of Drunk Driving Crashes:

General Victim Assistance:

Overseas Resources:

  • Victim Assistance On-line – Information about victim assistance programs in approximately 20 countries.
  • International Directory of Domestic Violence Agencies – Global list of abuse hotlines, shelters, refuges, crisis centers and women’s organizations, plus domestic violence information in over 90 languages.
    • NOTE: The agencies and organizations listed on this international directory have not been vetted by the U.S. Department of State or other federal agency.

American Citizen Services (ACS) can help you locate an American citizen whom you believe to be missing in Thailand. Please contact us at Bangkok Contact FormChiang Mai Contact Form or by phone directly, at 02-205-4049 within Thailand or 11-66-2-205-4049 from the United States. The more information you are able to give us, the more easily we will be able to locate your friend or relative. Thailand is a large country and communications and infrastructure in many parts of the country are not highly developed. Hundreds of thousands of foreigners live in Thailand and millions more visit every year. We estimate that there are about 100,000 Americans in Thailand at any given time. It can be difficult and time consuming to find someone. Please note that ACS is constrained by the Privacy Act of 1974 and cannot share any information about an American citizen with another person without written permission from that citizen. If we are able to locate your friend or relative, we will ask that person to get in touch with you, or to complete a waiver of his or her privacy rights. A sample of this waiver can be found here: Privacy Act Waiver (PDF 28 KB).