Adult Lost/Stolen Passport Replacement (Ages 16+)

If you have Reported your Passport Lost/Stolen you MUST get it Replaced before Traveling to Thailand

You must replace your passport if you have reported it lost/stolen, even if you find it. If you arrive in Thailand with a lost/stolen passport, you will not be admitted into the country. For information on how to replace a lost/stolen passport, please visit: https://travel.state.gov/content/travel/en/passports/have-passport/lost-stolen.html#replacelost

How to Replace a Lost/Stolen Adult Passport (Ages 16+)

The loss of a valid U.S. passport is a serious matter. After making every attempt to recover the missing passport, you must obtain a police report from the Thai Police station near the location the loss occurred or nearest you. (Tourist Police Hotline: 1155)

Required documents:

  1. Make an appointment and print your Appointment Confirmation page.

Please note: If you have immediate travel plans in less than two weeks, please contact us via the appropriate Contact Form depending on your location below and provide a copy of your confirmed travel itinerary:

American Citizens Services Bangkok Contact Form 

American Citizens Services Chiang Mai Contact Form

  1. Original police report
  2. Printed form DS-11: Application for a U.S. Passport (completed, but NOT signed)

Note: You must provide a Social Security number if you been issued one, in accordance with 22 U.S.C. 2714a and 22 C.F.R 51.60(f).

  • If you do not have, forgotten or lost, a Social Security number, please click here.
    If an applicant is unable to provide their SSN, then U.S. Embassy Bangkok can issue a direct-return passport to the United States only.
  • If you have never been issued Social Security Number (SSN), you must submit a statement, signed and dated, that includes the phrase, “I declare under penalty of perjury under the laws of the United States of America that the following is true and correct:  I have never been issued a Social Security Number by the Social Security Administration.”
  1. Printed form DS-64 – Statement Regarding a Valid Lost of Stolen U.S. Passport Book And/or Card (completed, but NOT signed)
  2. A photocopy of your lost/stolen passport, if available
  3. A valid government issued photo Identification and 1 clear photocopy, if available
  4. Photo
    You must provide one photo with your passport application. All our photo policies apply to both adults and children under age 16. We have a few exceptions to our photo policies for infants. See photo requirements

    Photo Basics

    • Submit a color photo–2 x 2 inches (51 x 51 mm), taken in last 6 months
    • Use a clear image of your face. Do not use filters commonly used on social media.
    • Have someone else take your photo. No selfies.
    • Take off your eyeglasses for your photo.
    • Use a plain white or off-white background
  1. Fee

How will I receive my new passport

Please carefully review all the below information as failure to do so could result in a delay of your renewal:

All full-validity passport applications received by U.S. Embassy Bangkok are electronically forwarded to the United States for processing and printing. It takes three to four weeks for a full-validity passport to be processed, printed and then mailed to the Embassy. There are NO “expediting services” overseas.

The Passport Retrieval Process Has Changed! – Beginning 1 July 2018:

Passport Return by Thai Post Registered Mail:
Your new passport will be sent to your mailing address in Thailand through registered mail. ACS will cancel your current passport at the time of application and return it to you.

At your appointment you will be given instructions to purchase an envelope from the on-site Thai Post kiosk. Your envelope will cost 100THB and your receipt will contain an individual tracking number. You will retain your current passport which will be cancelled and no longer valid for international travel.

Your approved application will be electronically forwarded to the United States. Processing and printing can take up to four weeks. Your new passport is then mailed to U.S. Embassy Bangkok.

Once your new passport arrives at the Embassy it will be mailed to you in the pre-purchased Thai Post envelope along with a letter for you to provide Thai Immigration to transfer your visa/entry stamp.

Track My Passport:

After the four weeks processing period has passed you may track your passport through the Thai Post website www.thailandpost.co.th. Your tracking number is located on your Thai Post receipt. Your new passport will reach you within three to four weeks from the date your application was received for processing. Someone must be present to sign for delivery. If no one is present to sign and receive the envelope it will be kept at your local Thai Post Office until you retrieve it. Please check with your local Thai Post Office before reaching out to ACS if you have not received your envelope within three to four weeks.

Help! I Am Traveling Within the Next Three to Four Weeks:
If you have an urgent need for a replacement passport and can show proof of imminent travel (a purchased and booked flight itinerary), you may be able to retrieve your passport in-person during a limited pick-up window at the discretion of consular staff. Be prepared to show proof of imminent travel in conjunction with your passport application.

Help! I Have Emergency Travel Plans Within One Week:
If you have an urgent need for a replacement passport and can show proof of imminent travel (a purchased and booked flight itinerary), we may be able to issue you a limited-validity emergency passport within 72-hours at the discretion of consular staff. You will be directed to retrieve your passport in-person during a limited pick-up window by consular staff.

IMPORTANT: An emergency passport has only 5 pages, 1-year validity, and is issued only under special circumstances.  The validity cannot be extended and pages cannot be added.

You may be denied entry into certain countries if traveling on an emergency passport. Research your travel destination’s entry regulations by visiting our website www.travel.state.gov before you apply. Indonesia does not permit entry for individuals traveling on emergency passports.

U.S. citizens who hold limited-validity passports are encouraged to obtain a full-validity passport once the emergency travel is completed.

All full-validity passport applications received by U.S. Consulate General are electronically forwarded to the United States for processing and printing. It takes two-weeks for a full-validity passport to be processed, printed and then mailed to the Consulate General. There are NO “expediting services” overseas.

Your new passport will be sent to your mailing address in Thailand through Thai Post registered mailThe process takes approximately two to three weeks from the date we receive your application to when you receive your new passport book by mail. We will cancel your current passport at the time of application and return it to you. After your current passport is cancelled it will no longer be valid for international travel.

Once your new passport arrives at the Consulate General it will be mailed to you in the mail-back envelope along with a letter for you to provide Thai Immigration to transfer your visa/entry stamp.

There are two options to purchase a mail-back envelope.

Option A: Purchase a bank draft for 100 THB which the Consular Section will use to purchase a Thai Post courier mail-back envelope on your behalf.  The bank draft should be purchased from one of the three banks below. Please print and bring the Sample of Bank draft (PDF 587KB) document with you to the bank and present the Note to bank (PDF 52KB) to bank staff to ensure you complete the bank draft correctly. Ensure that “American Embassy Bangkok” is in the “Pay” line.

Note: If you apply for both a passport book and passport card they will be mailed to your separately because the passport card requires additional processing time. Therefore the passport book and passport card are considered separate services. If you are applying for both, you will need to pay for two Thai Post courier mail-back envelopes.

IMPORTANT: Please check for errors on the issued bank draft prior to leaving the bank. DO NOT write on the bank draft. Any errors could result in the delay of your passport application.

Option B: Purchase a “courier mail-back envelope” for 100 THB directly from Mae Ping Post Office.

Clearly write your address, in Thai or in English letters, and your Thai phone number on the mail-back envelope.

The “courier mail-back envelope” may not be purchased in provinces outside Chiang Mai at this time. Please purchase the envelope at the Mae Ping Post Office before you visit the Consulate General.

Track My Passport:

After the two-week processing period has passed you may track your passport through the Thai Post website www.thailandpost.co.th. Your tracking number is located on your Thai Post’s bar code sticker attached on the mail-back envelope. If sent the Consular Section a bank draft to purchase the Thai Post mail-back envelope on your then you can email acschn@state.gov to request your tracking number.

Your new passport will reach you within 2-3 weeks from the date your application was received for processing. Someone must be present to sign for delivery. If no one is present to sign and receive the envelope it will be kept at your local Thai Post Office until you retrieve it. Please check with your local Thai Post Office before reaching out to acschn@state.gov if you have not received your envelope within two to three weeks.

Help! I Am Traveling Within the Next Two to Three Weeks:

If you have an urgent need for a replacement passport and can show proof of imminent travel (a purchased and booked flight itinerary), you may be able to retrieve your passport in-person during a limited pick-up window at the discretion of consular staff. Be prepared to show proof of imminent travel in conjunction with your passport application. Please inform the consular staff at the time of your appointment.

Help! I Have Emergency Travel Plans Within One Week:

If you have an urgent need for a replacement passport and can show proof of imminent travel (a purchased and booked flight itinerary), we may be able to issue you a limited-validity emergency passport within 72-hours at the discretion of consular staff. You will be directed to retrieve your passport in-person during a limited pick-up window by consular staff.

IMPORTANT: An emergency passport has only 5 pages, 1-year validity, and is issued only under special circumstances.  The validity cannot be extended and pages cannot be added.

You may be denied entry into certain countries if traveling on an emergency passport. Research your travel destination’s entry regulations by visiting our website www.travel.state.gov before you apply. Indonesia does not permit entry for individuals traveling on emergency passports.

U.S. citizens who hold limited-validity passports are encouraged to obtain a full-validity passport once the emergency travel is completed.

Thai immigration law requires entry/exit stamps and Thai visas be transferred into new passports. After receiving your new passport, please visit any Thai immigration office to have the visa transferred. The letter to facilitate visa transfers comes standard with all passport renewals and is provided without fee.

Please bring with you:

  • Canceled passport, new passport and your visa-transfer letter

The Thai Immigration offices nearest Embassy Bangkok and Consulate General Chiang Mai are:

To transfer other foreign visas please contact the respective country’s immigration authority or visa issuing agency. You may need to travel with your both your new and canceled passport if the country does not transfer visas.