US Visa Service Desk:
(For GSS address registration, Fiancé(e) visa fee payment and other general information)
Email: support-thailand@ustraveldocs.com
Call: +662 105 4110 (Mon-Fri from 8:00-20:00 except holidays)
Immigrant Visa Unit:
(For case specific inquiries)
Email: visasbkk@state.gov
Please include your case reference number in the subject line. Please allow 2-3 business days for a response and refrain from sending multiple emails during this timeframe as it will delay our ability to provide a thorough and complete response.
IV Unit Mailing Address
Pre-interview (non-NVC cases) and post-interview documents should be sent to:
U.S. Embassy Bangkok
Consular Section, Immigrant Visa Unit
120-122 Wireless Road, Lumpini
Bangkok 10330
