Mission Thailand Introduces New Visa Appointment and Delivery Services

The United States Mission to Thailand is transitioning to a new Visa appointment and document delivery service for both the Embassy in Bangkok and the Consulate General in Chiang Mai. This system is being implemented at U.S. Embassies worldwide. The new process is easier and more convenient, and all appointment and courier services are included in the visa application fee with no additional cost.

Every year, tens of thousands of Thai citizens visit the United States to attend university, go on vacation, work in high tech jobs, and create new businesses. With these new services, the our Embassy in Bangkok and Consulate General in Chiang Mai will provide faster appointments for students and business travelers in order to encourage an exchange of knowledge and trade between our two countries.

As of February 7, 2014, all services, including scheduling an appointment and passport and document delivery, will be provided at no additional cost to the applicant. The Visa Application fee of USD $160 will be the same and will now be payable at any branch of Krungsri Bank. Applicants will no longer need to purchase a separate Personal Identification Number (PIN) to make an appointment. Information and appointment services will now be available every business day through e-mail and telephone in both Thai and English.

Starting February 7, 2014, all non-immigrant visa applicants should visit our new website at http://www.ustraveldocs.com/th to obtain information and start their application for a U.S. visa. Applicants may also schedule an appointment through the Call Center. The website and Call Center are the only official sources of general visa information from the U.S. Embassy and U.S. Consulate General Chiang Mai and are the only authorized methods to schedule a personal visa interview.

Call Center representatives will be available: Monday – Friday: 8:00 a.m. – 8:00 p.m. (excluding holidays)

Local telephone: 02-105 4110; from the U.S. (703)-665-7349

Email: support-thailand@ustraveldocs.com

The New Nonimmigrant Visa Application Procedure

  1. Visit www.ustraveldocs.com/th and create an account. Determine your visa type, and the corresponding visa fee. This will print a personalized bank deposit slip.
  2. Take your deposit slip to any Krungsri Bank location to pay your visa application fee.
  3. Complete your DS-160 online visa application, a link for which is available through the same website.
  4. Schedule an appointment for your visa interview online athttp://www.ustraveldocs.com/th or by phone through the Call Center.
  5. Enter your delivery address when you schedule your appointment. If your application is approved, your visa will be delivered to your selected location for pickup or delivery.

The New Immigrant Visa Application Procedure

Most immigrant visa applicants will continue to receive their appointment date to interview at the U.S. Embassy in Bangkok from the National Visa Center. Others will be contacted by our office by phone to set their appointment.

All immigrant visa applicants scheduled for an appointment on or after February 07, 2014 must visit http://www.ustraveldocs.com/th to create a profile and enter an address for visa delivery. You must do this before you come to the Embassy in Bangkok for your interview. When the visa is issued, your documents will be delivered to you by Thai Post at no additional cost.

What if I already started the old application procedure?

If you already scheduled a nonimmigrant visa appointment at Embassy Bangkok or Consulate Chiang Mai for February 7 or later, and already paid the visa fee, you should appear on the day of your appointment with your application fee receipt and your DS-160 visa application confirmation page. All visa application fees purchased from Thai Post under the old system are valid for use for one year after the day of purchase.

If you paid the visa application fee at Thai Post but have not yet scheduled an appointment before February 7, you should e-mail support-thailand@ustraveldocs.com to schedule an appointment.

If you have already been interviewed, and are waiting for administrative processing, please follow the instructions on the information sheet you were given at the interview.