Consular Outreach: Phuket

The Consular Section of the U.S. Embassy in Bangkok is pleased to hold a Town Hall and provide services in Phuket on Wednesday, 14 March 2018.

Date: 14 March 2018
Time:  11:30am-12:00pm Town Hall 12:00pm – 3:00pm Passport/Notary Services *Please note the new time*
 Millennium Resort Patong Phuket
Address: 199 Rat-U-Thit 200 Pee Road, Patong, Kathu, Phuket 83150
Hotel phone:   (66) 7 660 1999

Further details regarding this event will be sent by email to all Americans registered in the STEP program ( We recommend that all U.S. visitors and residents in Thailand register to receive updates and information from the U.S Embassy.

American Citizens are invited to join U.S. Embassy Bangkok’s Consul General Timothy Scherer for a Town Hall meeting before the start of the outreach event.  To participate, please be seated at 11:30 a.m. for introductory remarks and an update on consular services available to U.S. citizens through the U.S. Embassy.  The Consul General will conduct a brief question-and-answer session and be available for limited individual questions during the first part of the outreach event.

No appointment necessary, services are provided on a first come – first serve basis.

To expedite your service, please arrive with your documents filled-out completely, correctlyand NOT signed. Documents, forms and applications can be accessed by clicking on any of the below listed links.


Above fees are based on an exchange rate of 34 THB to 1 USD

PLEASE NOTE: You must bring copies of your passport bio data page and supplementary documents requested with the application per the online instructions. These copies will not be returned to you.

IMPORTANT: For applications on behalf of minors, the child and both parents must appear in person.

Please be advised the U.S. embassy will no longer accept cash (U.S. Dollars and Thai Baht) at Outreach Events for American Citizen Services. This is a worldwide policy, and no exceptions can be considered, please see the No Cash Announcement.

All payments at U.S. Embassy Outreach Events must be made in the form of a BANK DRAFT.
All Bank Drafts must be:

  • Purchased from Bangkok Bank, Kasikorn Bank, or Siam Commercial Bank (SCB).
    • You do not need an account at the bank to purchase a bank draft.
    • Kasikorn Bank calls a “bank draft” a “Bill of Exchange.”
    • Drafts from banks other than those listed above cannot be accepted
  • Purchased in advance.
  • Made out to “American Embassy Bangkok” (Incorrect or misspelled bank drafts cannot be accepted)
  • In the exact amount of Thai Baht (THB) for your total service.
  • At the official embassy exchange rate at the time of the outreach.
    • Fees and exchange rates are included in individual outreach announcements and posted on our website.
  • Submitted at the time of service.
  • You can show below information to the bank:

ลูกค้าท่านนี้ต้องการซื้อแบงค์ดร๊าฟ (สกุลเงินบาทเท่านั้น)
“American Embassy Bangkok”

Delivery Service: Thai Post can mail back passports for applicants. If you require this service, you must purchase and submit a separate 100 THB bank draft. Do not include the cost of the envelope in your total bank draft for services.

Please note:

  • Cashiers’ checks, personal checks, cash, credit or any other form of payment will not be accepted.
  • Bank Draft requirement only applies to Consular Outreach Events. Services rendered during normal business hours at the U.S. Embassy in Bangkok or the Consulate in Chiang Mai will continue to accept payments made by credit card or cash (THB or USD).


There are two ways to receive your new passport:

 1.) IN PERSON: Come to our office in Bangkok (or send a representative with a signed letter to pick-up your passport on your behalf) during our appointment hours (M-F from 7:30-11 AM, except holidays and the last Wednesday of each month), but no appointment is necessary. Present your old passport for cancellation and collect your new passport. If you select this option, please submit a copy of your current passport when you apply.

 2.) BY MAIL: Purchase a prepaid Thai Post envelope at the outreach event for 100 THB (SEPARATE BANK DRAFT IS REQUIRED). Do not include the cost of the envelope in your total bank draft for services.

If you select this option, our staff will RETAIN your current passport in Bangkok, cancel it when the new passport arrives, and mail both passports to you at the same time.


Bangkok Bank
147 Thanon Ratuthit Songroipi Rd
Tambon Patong, Amphoe Kathu
Chang Wat, Phuket 83150

Siam Commercial Bank (SCB)
Jungceylon Shopping Center
Patong Beach, Phuket 83150

 Kasikorn Bank
Thanon Ratuthit Songroipi Rd
Tambon Patong, Amphoe Kathu
Chang Wat, Phuket 83150

You may use any branch of the three participating banks. The above branches are suggested since they are near the venue.



Starting on October 1, 2017, all beneficiaries and applicants living in Thailand must direct all questions regarding Social Security to SSA Federal Benefits Unit (FBU) in U.S. Embassy in Manila, Philippines at Please visit for more Social Security information.

For other outreach dates and locations please see

For information on US Citizen Services please see

For questions please email

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